PEOPLE
Investing in our people and culture.
By fostering a supportive, empowering culture, we invest in our people, enabling each person to grow, thrive, and “Be Someone” who makes a difference.
We are committed to investing in our workforce and developing our culture. We are continuously working towards a sustainable, safe and diverse working environment to help move the Group forward. We engage our customers, suppliers and other stakeholders who we see as partners in delivering our purpose.
Aligned with UN Sustainable Development Goals:

By fostering a supportive, empowering culture, we invest in our people, enabling each person to grow, thrive, and “Be Someone” who makes a difference.
We are committed to investing in our workforce and developing our culture. We are continuously working towards a sustainable, safe and diverse working environment to help move the Group forward. We engage our customers, suppliers and other stakeholders who we see as partners in delivering our purpose.
Aligned with UN Sustainable Development Goals:


HEALTH AND SAFETY
Our ambition: Working to be incident and injury free.
Our Group Health & Safety Policy is driven from the top, with the Board having ultimate responsibility. The policy applies to all employees and sets out our commitment to creating, maintaining and continuously improving a safe and healthy working environment for employees, contractors and visitors. Our full Group Health & Safety Policy is available on our website at www.norcros.com.
This year, we launched a new Group-wide health and safety strategy that includes a set of “Golden Rules” — core principles applied consistently across all businesses — along with a clear escalation process for reportable and lost-time incidents. We have also published documentation on our dynamic risk assessments, which encourage all employees to carry out on-the-spot evaluations of potential hazards.
Across the Group each business continues to make targeted improvements to reduce risk and enhance safety in their operations.
TALENT AND WORKFORCE DEVELOPMENT
Our ambition: Employer of choice in the kitchen, bedrooms and bathrooms (KBB) sector.
We are proud to have a strong team of passionate, talented, and driven people across our businesses and Group office, and we know they are key to our continued success. Our commitment to talent development runs throughout the business: building the capabilities of our current teams, attracting new talent, and empowering our people to take ownership of their roles while feeling connected to something greater.
As the world evolves, so do the expectations of our people and customers. We’re investing in the skills and mindsets we’ll need for the future — ensuring our teams are equipped, confident and supported to meet and exceed those expectations.


DIVERSITY AND INCLUSION
Our ambition: Diversity and inclusion are at the heart of who we are; we continue to build and develop a team with a variety of backgrounds, skills and views.
We believe that diverse teams make better decisions, drive stronger results and foster a more inclusive culture. Our Code of Ethics and Standards of Business Conduct sets out our overall approach, in which all employees are encouraged to advance within the Group and have equal opportunities to do so, subject to them possessing the necessary skills and aptitudes.
Our approach to diversity and inclusion goes beyond compliance. In every part of the Group, we strive to offer equal access to opportunity – for development, promotion and leadership. Gender equality, including fair and transparent pay, is a core part of this commitment.
ETHICAL CONDUCT AND INTEGRITY
Our ambition: Operate with integrity and respect to regulation and laws in all dealings.
At Norcros, we believe that doing the right thing isn’t just a legal requirement – it’s a cultural commitment. Integrity is one of the foundations of trust, and we expect everyone who represents Norcros to uphold the highest ethical standards, every day, in every role.
Our Code of Ethics and Standards of Business Conduct sets out the behaviours we expect across the Group – from Directors to contractors, in every brand and region. These standards are shared with every new starter, including during the onboarding of acquired businesses, and are regularly reinforced through training, policies and internal communications.






